Support & Contact
Use this page to contact FutraDay about software projects, product questions, acquisitions or website issues.
Email FutraDay
Include the product or project name, what you are trying to do and any relevant link or screenshot.
Project enquiries
For custom software or automation work, describe the workflow, current problem and desired outcome. You can also use the enquiry form on the FutraDay homepage.
Product support
For NudgeWin or JobQuoteFlow, include the product name and enough detail to reproduce the issue. Do not send passwords, API keys or other secrets by email.
What to include in a support request
Describe what you expected to happen, what happened instead and the steps that led to the problem. Include the affected page or product, browser or device when relevant, and a screenshot if it helps explain the issue. Do not send passwords, API keys, recovery codes or other secrets.
Website and account issues
For a public FutraDay website problem, include the page address and whether the issue affects navigation, content, accessibility, forms or another function. For a product-specific account issue, identify the product and the account email only when it is necessary to locate the request; never send a password.
Project and automation enquiries
For new custom software or automation work, explain the current workflow, where time or errors are being created, the people who use the process and the outcome you want to improve. Existing software, spreadsheets and integrations can be described at a high level before any detailed technical material is exchanged.
Security reports
Potential vulnerabilities should follow the guidance on the Security page. Include reproduction steps and affected URLs, but avoid accessing data that is not yours or performing destructive testing.